I don’t usually leave reviews, but the service I’ve received from Choices Estate Agents Croydon—and in particular Nicola Macdonald—has been nothing short of exceptional. Nicola is currently helping me sell a property in Croydon, and from the very beginning, she has been informative, proactive, and incredibly helpful. She consistently goes above and beyond what I would have expected from an estate agent. One moment that really stood out: she personally contacted both my insurance brokers and mortgage lenders to chase up documentation and ensure a smooth process. This wasn’t something I asked her to do—she simply took the initiative. Her guidance has also been invaluable, offering practical tips and highlighting things to watch out for so I can make well-informed decisions throughout. It’s rare to see an estate agent who goes extra miles quietly batting for their client in the background without claiming credit or recognition. I hope her employers recognise how invaluable she is to the company. Nicola is incredibly responsive, sharp, and efficient—always quick to follow up, detail-oriented, and deeply committed to doing right by her clients. Simply put: she’s the best estate agent I’ve ever come across in all my property dealings. If every agent worked with the same level of care and professionalism, the property market would be a far less stressful place. If you’re thinking of selling a property in Croydon, I wholeheartedly recommend Choices Estate Agents—and if you’re lucky enough to work with Nicola Macdonald, you’re in the very best hands.