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If you need to contact our Customer Services office please submit your enquiry using the appropriate link below. You can contact us online for general tenancy related matters and to report maintenance issues. We aim to respond within 3 working days for all non-urgent queries. Normal office hours are Monday-Friday 9am to 5.30pm and Saturday 9am to 4pm.
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4.9+/5 from 348 reviews

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I want to give a massive thanks to Nicola MacDonald who managed the sale of my property. Cannot recommend highly enough. Given I live abroad, she helped massively in chasing up the buyer parties and the management company for my property. She acted with a great deal of diligence, scrutinising all the correspondence, ensuring actions and dates were promptly followed up. She kept my conveyancing team on their toes, holding them to account every time they dropped the ball (which they did a lot!). If it wasn't for her efforts, I daresay I'd still be waiting to complete the sale of my house. She made sure I was kept in the loop all the way, keep me updated with how things were tracking with the buyer and what I needed to provide. Honestly think she did most of the work that my conveyancers should have done. If you need a property sold and require someone who will work tirelessly and diligently and treat you with care and respect, then you will not regret engaging and hiring Nicola to be your sales manager. While this sounds like hyperbole, it's not - There's not enough stars available on this review to do her expertise and work justice.

Manny Dhoopher