If you need to contact our Customer Services office please submit your enquiry using the appropriate link below. You can contact us online for general tenancy related matters and to report maintenance issues. We aim to respond within 3 working days for all non-urgent queries. Normal office hours are Monday-Friday 9am to 5.30pm and Saturday 9am to 4pm.

We offer an online reporting system for property maintenance issues and repairs


For non maintenance related enquiries, choose from the menu below


Tenancy Renewal Enquiries


Landlord Enquiries




Make a Payment Online

To view or download a copy of our Complaints Procedure, please click here

Choices Customer Service Department, 99 Brighton Road, Redhill, Surrey, RH1 6PS.
Tel: 01737 783560 | Fax: 01737 826983

Choices Maintenance Services and Choices Financial Services are wholly owned subsidiaries of The Choices Group Ltd as is Choices Estate Agents Limited. Where we refer them to you there is no obligation for you to use their services.