Contact Customer Service

If you need to contact our Customer Services office please submit your enquiry using the appropriate link below. You can contact us online for general tenancy related matters and to report maintenance issues. We aim to respond within 3 working days for all non-urgent queries. Normal office hours are Monday-Friday 9am to 5.30pm and Saturday 9am to 4pm.
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4.9+/5 from 348 reviews

We offer an online reporting system for property maintenance issues and repairs

For non maintenance related enquiries, choose from the menu below

Find out how much your home is worth

Use our online tool to obtain an instant valuation, whether you are considering selling, letting, or just interested in how much your property is worth.

Renting properties through Choices in 2025 has been one of the most seamless and positive experiences for our company. From start to finish, the process has been efficient, well-organised, and refreshingly stress-free. A special mention has to go to Ebony, who manages all of our properties with absolute professionalism. She handles everything seamlessly and effortlessly, is always responsive, and consistently goes above and beyond to make sure things run smoothly. Having someone so reliable and proactive makes a huge difference, and it’s genuinely a pleasure working with her. We look forward to continuing our relationship with Choices and wouldn’t hesitate to recommend them.

Imran Gangji