Renting properties through Choices in 2025 has been one of the most seamless and positive experiences for our company. From start to finish, the process has been efficient, well-organised, and refreshingly stress-free. A special mention has to go to Ebony, who manages all of our properties with absolute professionalism. She handles everything seamlessly and effortlessly, is always responsive, and consistently goes above and beyond to make sure things run smoothly. Having someone so reliable and proactive makes a huge difference, and it’s genuinely a pleasure working with her. We look forward to continuing our relationship with Choices and wouldn’t hesitate to recommend them.

Rachel has been a godsend! I do not have to think about my rental as she is totally in control, I have zero stress due to Rachel’s efficiency, professionalism & friendliness. Choices are a must-have for any landlord, in all my years with them I have only had a positive & lucrative experience.

I have used Choices in South Croydon for over 10 years to manage my property. I have always been very satisfied with their overall service. For most of that time I have had Rachel Nichols from the Croydon/Redhill branches as my principal liaison manager. She has done an excellent job in managing my property, she is efficient and very reliable and responded quickly to queries. I would definitely use Choices again in the future.

I had a great experience working with Nicola Dunn at Choices. She was professional, friendly, and always responsive throughout the process. Her communication was clear and thoughtful, and she went the extra mile to make things smooth. Highly appreciated — thank you Nicola!

I would like to share my sincere appreciation for Nicola Dunn. From the very beginning, she has been incredibly helpful, professional, and caring. Nicola always responded quickly, explained everything clearly, and made me feel confident and supported throughout the entire process. It’s rare to meet someone who combines professionalism with such genuine kindness. Thank you, Nicola — you truly made a difference!

I don’t usually leave reviews, but the service I’ve received from Choices Estate Agents Croydon—and in particular Nicola Macdonald—has been nothing short of exceptional. Nicola is currently helping me sell a property in Croydon, and from the very beginning, she has been informative, proactive, and incredibly helpful. She consistently goes above and beyond what I would have expected from an estate agent. One moment that really stood out: she personally contacted both my insurance brokers and mortgage lenders to chase up documentation and ensure a smooth process. This wasn’t something I asked her to do—she simply took the initiative. Her guidance has also been invaluable, offering practical tips and highlighting things to watch out for so I can make well-informed decisions throughout. It’s rare to see an estate agent who goes extra miles quietly batting for their client in the background without claiming credit or recognition. I hope her employers recognise how invaluable she is to the company. Nicola is incredibly responsive, sharp, and efficient—always quick to follow up, detail-oriented, and deeply committed to doing right by her clients. Simply put: she’s the best estate agent I’ve ever come across in all my property dealings. If every agent worked with the same level of care and professionalism, the property market would be a far less stressful place. If you’re thinking of selling a property in Croydon, I wholeheartedly recommend Choices Estate Agents—and if you’re lucky enough to work with Nicola Macdonald, you’re in the very best hands.

As a landlord I appreciate Shiquera Smith's meticulous and helpful condition reports which allow me to address minor wear and tear issues which a long term tenant might not have even noticed or felt it necessary to report for my attention.

It’s been a real pleasure working with Olivia Gibson and Ebony Ramsey at Choices Real Estate. Olivia has been fantastic, she’s the one out on the ground showing us around and making things happen. Behind the scenes, Ebony takes care of all the details with speed and accuracy, keeping everything ticking along perfectly. They both make the job look easy, even though it’s definitely not. Friendly, professional, and always on point. Looking forward to continuing to work with them.

I have been so very lucky to have, Robyn Copperthwaite, assigned to me. He is always prompt in replying to any queries I may have and is someone I can always rely on. He is highly professional, reliable, genuine, friendly and knowledgable. In essence, he is a great asset to Choices and I very much look forward to continue working with him.

Shiquerah Smith at the Redhill branch was amazing with our tenancy. She was professional and worked with integrity. Thank you!

Good communication and straight forward, they ensured the renting process was a breeze for me and my partners first home. Great service from Lucy and Robyn who have supported us when needed. Definitely recommend

They were very quick with helping getting us moved in to our new property. Jamie in particular was very helpful with co-ordinating with the house owner and getting all necessary documents ready for us in just 3 days!