I don’t usually leave reviews, but the service I’ve received from Choices Estate Agents Croydon—and in particular Nicola Macdonald—has been nothing short of exceptional. Nicola is currently helping me sell a property in Croydon, and from the very beginning, she has been informative, proactive, and incredibly helpful. She consistently goes above and beyond what I would have expected from an estate agent. One moment that really stood out: she personally contacted both my insurance brokers and mortgage lenders to chase up documentation and ensure a smooth process. This wasn’t something I asked her to do—she simply took the initiative. Her guidance has also been invaluable, offering practical tips and highlighting things to watch out for so I can make well-informed decisions throughout. It’s rare to see an estate agent who goes extra miles quietly batting for their client in the background without claiming credit or recognition. I hope her employers recognise how invaluable she is to the company. Nicola is incredibly responsive, sharp, and efficient—always quick to follow up, detail-oriented, and deeply committed to doing right by her clients. Simply put: she’s the best estate agent I’ve ever come across in all my property dealings. If every agent worked with the same level of care and professionalism, the property market would be a far less stressful place. If you’re thinking of selling a property in Croydon, I wholeheartedly recommend Choices Estate Agents—and if you’re lucky enough to work with Nicola Macdonald, you’re in the very best hands.

As a landlord I appreciate Shiquera Smith's meticulous and helpful condition reports which allow me to address minor wear and tear issues which a long term tenant might not have even noticed or felt it necessary to report for my attention.

It’s been a real pleasure working with Olivia Gibson and Ebony Ramsey at Choices Real Estate. Olivia has been fantastic, she’s the one out on the ground showing us around and making things happen. Behind the scenes, Ebony takes care of all the details with speed and accuracy, keeping everything ticking along perfectly. They both make the job look easy, even though it’s definitely not. Friendly, professional, and always on point. Looking forward to continuing to work with them.

I have been so very lucky to have, Robyn Copperthwaite, assigned to me. He is always prompt in replying to any queries I may have and is someone I can always rely on. He is highly professional, reliable, genuine, friendly and knowledgable. In essence, he is a great asset to Choices and I very much look forward to continue working with him.

Shiquerah Smith at the Redhill branch was amazing with our tenancy. She was professional and worked with integrity. Thank you!

Good communication and straight forward, they ensured the renting process was a breeze for me and my partners first home. Great service from Lucy and Robyn who have supported us when needed. Definitely recommend

They were very quick with helping getting us moved in to our new property. Jamie in particular was very helpful with co-ordinating with the house owner and getting all necessary documents ready for us in just 3 days!

Vicky has been a fantastic support for me as a landlord, helping me to navigate all of the current legislation and requirements. Always very clear, responsive and proactive, unlike lots of other letting agents that I have dealt with in the past. Would highly recommend.

Michael was an excellent letting agent—professional, responsive, and very knowledgeable. He made the whole rental process smooth and stress-free, always keeping me informed and addressing any concerns quickly. Highly recommend!

Initially, we were unsure whether to sell or rent our property so needed some advice from whichever Estate Agent we were going to use. Our initial contact with Choices was through Bradley who was incredibly personable and helpful from the get go. He made the decision to choose Choices incredibly easy with his approach, personality and high level of professionalism. He provided us with all the answers/options and information on how best to rent the property. We then spoke to his colleague Curtis who was just as helpful with the sale aspects and again came up with the best plan to move forward with the sale of the property. This was the route we took and Curtis maintained the high level of professionalism throughout the whole process. The levels of Communication, flexibility, and efficiency were great throughout and when any complications/delays arose with the sale there were always solutions offered and support from Curtis which was greatly appreciated. Both Curtis and Bradley made the process as smooth as possible from start to finish. We couldn't recommend them more.

We recently used Choices estate agents for a rental property, and we couldn't be happier with the service, especially from Sam. He was exceptionally helpful, addressing all our queries promptly and thoroughly. His email responses were consistently swift, and he was always readily available for calls. Beyond his responsiveness, Sam demonstrated a high level of professionalism. He was consistently polite and guided us through the process with expertise. We highly recommend Sam and Choices estate agents for their efficient and reliable service.

Purchased a property through Choices, Croydon. Very pleased with the service - Nicola helped through the entire process with constant communication with the seller, their solicitor and myself which was very helpful. Very friendly and professional. Highly recommended.